Data Protection and Privacy Policy

At ParadigmBizHub and Paradigm360 Private Limited, we are committed to protecting your personal data and ensuring its security, confidentiality, and integrity. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and processing of your personal data in line with global privacy regulations, including the Personal Data Protection Act 2012 (PDPA) of Singapore, the General Data Protection Regulation (GDPR) of the European Union, and other applicable laws.

By using our services or accessing our websites, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services or websites.

1. Scope of This Privacy Policy

This policy applies to all personal data collected by ParadigmBizHub and Paradigm360 Private Limited through our websites, services, communication, and other interactions with users, clients, and partners. It encompasses how we handle data protection and privacy to meet legal obligations and provide transparency.

2. Personal Data We Collect

We may collect personal information that you provide to us or that we collect automatically:

2.1. Data You Provide
  • Registration Information: When you register for an account or use our services, we collect details such as your name, contact information (email, phone), job title, company details, and any other information you voluntarily provide.
  • Payment Information: If you make transactions through our platforms, we collect payment details such as billing address, credit card information, and transaction history.
  • Correspondence: We may keep records of your communications, including emails, messages, or feedback.
  • Survey Data: Responses to voluntary surveys or research may also be collected.
2.2. Automatically Collected Information
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and monitor site usage. Cookies may collect information like IP address, browser type, device information, and location data.
  • Usage Data: We collect details of how you interact with our websites and services, including browsing behavior, time spent on pages, and download history.
  • Technical Data: This may include your operating system, IP address, and other diagnostics used to maintain our platform.
2.3. Third-Party Data

We may receive data from third-party partners, such as advertising networks, analytics providers, or from social media platforms if you use social login features or engage with us through these channels.

2.4. Sensitive Data

We do not intentionally collect sensitive personal data (e.g., race, religion, health status) unless explicitly required by law or with your consent. If such data is provided to us, we ensure heightened security protocols are applied.

3. Legal Basis for Data Processing

Depending on your location, our legal grounds for processing your personal data may differ:

  • Consent: Where you have provided your explicit consent for us to process your personal data for a specific purpose.
  • Performance of a Contract: When processing is necessary to fulfill contractual obligations, such as providing services or responding to inquiries.
  • Legitimate Interests: We may process data where necessary to pursue our legitimate business interests, such as improving services, conducting marketing activities, or maintaining security.
  • Legal Obligations: When processing is required to comply with laws and regulations.

4. How We Use Your Data

We use your personal data for several purposes, including:

4.1. Service Delivery
  • To manage your account, provide customer support, and fulfill requests or contracts.
  • To send notifications regarding changes in our services, privacy policy updates, or other administrative communications.
4.2. Improving Our Services
  • To analyze website traffic and optimize user experience.
  • To conduct research, development, and testing to enhance service functionality and introduce new features.
4.3. Marketing and Communication
  • With your consent, we may use your data to send you promotional material, newsletters, product updates, and invitations to events.
  • For profiling and segmentation to customize marketing communications according to your preferences.
4.4. Compliance and Legal Obligations
  • To fulfill legal and regulatory requirements, including those related to data security, anti-fraud measures, and financial reporting.
  • For the resolution of disputes, protection of intellectual property, and enforcement of our Terms of Use.
4.5. Automated Decision-Making and Profiling

We may use automated systems to analyze user data and provide personalized services or offers. If applicable laws require, we will seek your explicit consent before processing through automated means.

5. Disclosure of Your Information

Your personal data may be shared with trusted third parties, including:

5.1. Service Providers
  • IT, analytics, and marketing service providers who assist us in operating our website and managing data efficiently.
5.2. Business Partners
  • Affiliates, joint ventures, and other partners who provide complementary services that may benefit you.
5.3. Legal and Regulatory Authorities
  • Where required, we may disclose data to authorities, regulators, or law enforcement agencies in compliance with applicable laws.
5.4. Mergers and Acquisitions

In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity.

6. International Data Transfers

Where necessary, your personal data may be transferred across borders, including countries that may not have the same level of data protection as your jurisdiction. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on certification schemes.

7. Data Security

We take the security of your personal data seriously and employ industry-standard measures to protect it, including:

  • Encryption: Payment information and sensitive personal data are encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Only authorized personnel have access to your personal data, subject to strict confidentiality obligations.
  • Incident Response: We have procedures to deal with any suspected data breaches and will notify you and relevant authorities if required by law.

However, no method of transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee absolute security during transmission.

8. Data Retention

We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The duration of retention is determined by factors such as the nature of the data, the purpose of processing, and legal obligations.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You have the right to correct any inaccuracies in your data.
  • Deletion: You may request the deletion of your personal data, subject to applicable legal exceptions.
  • Restriction: You have the right to restrict the processing of your data in certain situations.
  • Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.
  • Objection: You have the right to object to the processing of your data for direct marketing or other legitimate interests.

To exercise your rights, please contact us at info@paradigmbizhub.com.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze site traffic. These may include:

10.1. Types of Cookies
  • Essential Cookies: Required for site functionality and account login.
  • Performance Cookies: Help us understand how visitors use our sites, aiding in performance improvement.
  • Targeting Cookies: Used for personalized advertising and content recommendations.
10.2. Managing Cookies

You can manage your cookie preferences through your browser settings. However, blocking cookies may affect your ability to use certain features of our websites.

10.3. Third-Party Cookies

Our websites may contain third-party cookies from advertisers or analytics platforms such as Google Analytics. Please review their privacy policies for more information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent. If you believe we have inadvertently collected such data, please contact us for deletion.

12. Changes to This Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our services, legal obligations, or industry best practices. All updates will be posted on this page, and where required, we will notify you by email or other appropriate means.

13. Contact Us

For any questions, concerns, or to exercise your data rights, please contact us at:

Email: info@paradigmbizhub.com

Phone: +65 81806763

This policy ensures comprehensive compliance with global data protection standards, including Singapore’s PDPA and the GDPR. Please check back regularly for any updates or changes.