Privacy Policy

Paradigmbizhub and Paradigm360 Private Limited are dedicated to safeguarding and respecting your privacy. This Privacy Policy, together with our Terms of Use and any other documents referred to herein, details how we collect, use, disclose, and process your data when you engage with our services or visit our websites. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By accessing or using our services and websites, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with the terms set out in this policy, please discontinue the use of our services and websites.

1. Information We Collect

We may collect and process various types of data from you to provide and improve our services. The types of information we collect include:

  • 1.1 Information You Provide:
    • Information you provide when filling out forms on our website www.paradigmbizhub.com, including details provided during registration, subscription to services, posting materials, or requesting additional services.
    • Information you provide when you contact us, which may include a record of your correspondence.
    • Information you submit through surveys we may use for research purposes, though responding to such surveys is voluntary.
  • 1.2 Automatically Collected Information:
    • Your IP address, which helps us understand and improve your experience on our sites.
    • Details of transactions you carry out or actions you perform on our websites.
    • Details of your visits to our websites, including the resources you access.
  • 1.3 Retention of Data:
    • We retain your data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Data may be archived as long as it is needed for the purposes for which it was used.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • 2.1 Providing and Improving Our Services:
    • Ensuring that content on our sites is presented in the most effective manner for you and your device.
    • Providing you with alerts, newsletters, educational materials, or other information you requested or signed up for.
    • Keeping you informed about our latest product announcements, software updates, upgrades, security patches, and system enhancements.
    • Fulfilling our obligations arising from contracts between you and us.
    • Allowing you to participate in interactive features of our services, when you choose to do so.
  • 2.2 Marketing and Communication:
    • Conducting surveys and questionnaires for profiling, segmentation, statistical analysis, and improving our products and services.
    • Complying with applicable laws and regulations, whether in Singapore or elsewhere.
    • Engaging in legal proceedings, including collecting overdue amounts and seeking professional advice.
    • Researching, designing, launching, and operating services or products, including features, reports, seminars, events, or forums.
    • Promoting and marketing our services and products directly to you, which may include sending you promotional offers, invitations to events, and newsletters.
  • 2.3 Direct Marketing:
    • Your personal information (e.g., name, business contact details, products and services information, transaction patterns) may be used in direct marketing efforts, including via fax, email, direct mail, telephone, and other means of communication.

3. Disclosure of Your Information

We value the confidentiality of your information. However, under certain circumstances, we may disclose your data to:

  • 3.1 Trusted Third Parties:
    • Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services.
    • Our affiliates, business partners, and counterparts.
    • Persons under a duty of confidentiality to us.
    • Persons to whom we are required to disclose information under applicable laws and regulations.

4. Cookies and Tracking Technologies

  • 4.1 Use of Cookies:
    • Our websites use cookies to differentiate you from other users, enhance your browsing experience, and improve our websites.
    • A cookie is a small file stored on your browser or hard drive that helps us recognize you and remember your preferences.
  • 4.2 Types of Cookies We Use:
    • Essential cookies that allow you to log into secure areas of our sites.
    • Analytical/performance cookies that help us understand how visitors use our sites, which helps us improve their functionality.
    • Functionality cookies that recognize you when you return to our sites, enabling us to personalize content for you.
  • 4.3 Third-Party Cookies:
    • Third parties, such as advertising networks and external service providers, may also use cookies. We do not have control over these cookies, which are likely to be analytical or targeting cookies.
  • 4.4 Google Analytics:
    • Our websites use Google Analytics, a service provided by Google Inc. that tracks and reports website traffic. For more information on how Google uses your data, please refer to Google's Privacy Policy. You can also control the information sent to Google by adjusting your settings on the Google Ads Settings page or installing the Google Analytics Opt-out browser plug-in.
  • 4.5 Managing Cookies:
    • You can manage or block cookies through your browser settings. However, blocking cookies may limit your access to certain parts of our sites.

5. Security of Your Information

  • 5.1 Protecting Your Data:
    • We employ physical, electronic, and managerial procedures to safeguard your data against unauthorized access and misuse. Payment transactions on our sites are encrypted using SSL technology.
  • 5.2 Password Confidentiality:
    • If you are provided with or choose a password to access certain parts of our sites, you are responsible for keeping it confidential. Please do not share your password with anyone.
  • 5.3 Limitations of Internet Security:
    • While we strive to protect your data, the transmission of information over the internet is not entirely secure. We cannot guarantee the security of your data during transmission and you agree not to hold us responsible for any security breaches that are beyond our control.

6. Third-Party Websites

  • 6.1 Links to Other Sites:
    • Our websites may contain links to third-party websites ("Linked Sites"). We are not responsible for the privacy practices or content of these Linked Sites. We encourage you to read the privacy policies of any Linked Sites you visit.

7. Changes to This Privacy Policy

  • 7.1 Policy Updates:
    • We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our services following any updates signifies your acceptance of the revised policy.

8. Contact Us

  • 8.1 Feedback and Inquiries:
    • If you have any questions, feedback, or wish to report a violation regarding this Privacy Policy, please contact us at support@paradigmbizhub.com. We are committed to addressing any concerns or inquiries promptly.